The e - Governance initiatives in India have acquired a new momentum with the launch of the Digital India program by the Central Government. The thrust given to Aadhaar and the emphasis on its adoption in the various welfare schemes have created the expediency for painting the big picture of e-Governance so as to derive the maximum out of this soft infrastructure. The need for adopting a holistic approach in the domain of e-Governance has become evident from the interoperability issues within and across the multiple clusters of stand-alone applications developed by the States and Central Ministries over the last decade. Against this background, the Working Group constituted by the Central Government came up with a holistic framework, named IndEA, for streamlining, standardizing, and optimizing the e-Governance efforts across the country so as to address the much-needed interoperability and integration.
Provide a ONE Government Experience to the citizens and businesses, by offering integrated services through multiple channels, in a contactless, frictionless manner.
Enhance the efficiency of delivery of services, by defining and enforcing service levels of a very high order
Improve the effectiveness of implementation of the developmental and welfare schemes through a holistic performance management.
Enhance the productivity of employees and agencies through easy access to information.
Provide integrated and cross - cutting services through seamless interoperability across the Whole-of Government.
Bring in flexibility and agility in making changes to the systems to align with the best practices and to leverage the atest technologies.
Realize cost-effectiveness through use of shared infrastructure and services.
Enable establishing a Connected Government that works for inclusive development.
Maintain the right balance between security of data and privacy of personal information.
